Helpline

What can we do?

• We offer information and advice to people on the autistic spectrum, to their parents/carers and to professionals
• We offer non-judgemental support and a 'listening ear'
• We signpost to other services and sources of help

• Confidential
• Open to everyone
• Open 10.00 am to 4.00 pm Monday to Friday
• Available by phone or email or you can make an appointment to visit us  – contact details above

Our confidentiality policy in relation to the Helpline:

• Information of a personal and private nature will be treated sensitively and remain confidential within BAS.  This means that the information will not be given to anyone outside BAS without your permission
• Records of calls, emails or meetings will be taken with your permission and will be kept in files which will be securely stored
• A copy of the BAS Confidentiality Policy can be made available on request

Our equal opportunities policy in relation to the Helpline:

• The BAS helpline is open to everyone regardless of age, disability, race, gender, sexuality, income or religious beliefs.
• We will take all reasonable steps to make the Helpline accessible to all.
• BAS activities are widely publicised in order to encourage those who need support to obtain it, and for those who give support to be better informed.
• BAS membership is open to anyone with an interest in autism, regardless of age, disability, race, gender, sexuality, income or religious beliefs.

If you have any feedback regarding our helpline facility, please complete our  Helpline feedback form, thank you.