Autism Berkshire’s Helpline service is available by telephone and email or you can make an appointment to visit us for a face-to-face discussion at our office in Reading or the YES Shop at the Queensmere Centre in Slough*.

The free and confidential service is available from 10am to 1pm from Monday to Friday (except bank holidays) on 01189 594 594. You can also get in touch with our advisers by completing our online contact form or by emailing us at

The helpline offers information and advice to people on the autism spectrum, their parents and carers, and professionals working in the field or who come into contact with people living with autism, as well as non-judgmental support and a friendly ‘listening ear’.

Our advisers will signpost other services and sources of support where needed.

* Advice is also available on a drop-in basis, without an appointment, at our office in Reading on Tuesdays from 10.30am to 1.30pm and at the YES Shop in Slough from 10am to 2pm on Wednesdays. Click here for more details.