Autism Berkshire’s Helpline service is available by telephone and email or you can make an appointment for a one-to-one video call.

The free and confidential service is available from Monday to Friday (except bank holidays) on 01189 594 594 (option 1). If our advisers are busy, please leave a voicemail message and we will call you back. You can also get in touch with our advisers by completing our online contact form or by emailing us at

The helpline offers information and advice to autistic people of all ages, their parents and carers, and professionals working in the field or who come into contact with people living with autism, as well as non-judgmental support and a friendly ‘listening ear’.

We also provide advice and signposting about ADHD through the Berkshire West Autism & ADHD Support Service.

Our advisers will signpost other services and sources of support where needed.

  • The Helpline is supported by Berkshire West NHS Clinical Commissioning Group, The Schroder Charity Trust, Bracknell Town Council, Crowthorne Parish Council, Wokingham Without Parish Council, Southern Co-operative and the Bracknell Forest Recovery Fund, managed by Involve.